Social Commerce and Customer Sentiment Analysis with Erin Mulligan Nelson
March 6, 2012 by Daron Babin
Filed under Episodes
Glenn discusses Social Commerce and Customer Sentiment Analysis with Erin Mulligan Nelson, former CMO of Dell and current CMO of Bazaarvoice.
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Analyzing Social Media with Josh Bernoff
April 22, 2008 by Daron Babin
Filed under Episodes
Josh Bernoff of Forrester Research discusses his contribution to a new book that analyzes social media called Groundswell, winning in a world transformed by social technologies
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